Shipping your parcel
Delivery and receipt of your products are the final steps that close your order. Packages are usually shipped after receiving your payment, following the deadline announced in our terms and conditions of sale.
Delivery is triggered only when all items in your order have been received and checked by our logistics department.
And so you can enjoy your purchases in the best conditions, several delivery methods have been put in place.
Thanks to our network of specialized carriers, we offer tailor-made delivery in an optimized time, depending on the place of delivery and the nature of the parts ordered. We deliver in 4 to 12 days on average.
Walk-in delivery at the doorstep/foot of the building.
Delivery can be made on Saturdays.
Please note that the carrier does not make an appointment for this type of delivery.
If you are not present during delivery:
- Either a notice of passage is left to you so that you can contact the carrier and agree an appointment.
- Either your parcel is dropped off at a post office or a parcel relay near you.
Delivery Premium - Large article:
You are contacted within a few days by the carrier to agree an appointment - 3 hours slot for delivery - depending on your availability.
You are delivered by the carrier within 48 hours of making an appointment by phone. Your order is given to you at the foot of the building or at the doorstep for the houses (if accessible with a transpalette).
In case of absence during delivery, a notice of passage is left so that you can contact the carrier and agree an appointment. You may then be charged a 2nd presentation fee.
Whichever shipping method you choose, we will provide you with a link as soon as possible that will allow you to track the delivery of your parcel online.
Shipping costs include packaging, handling and transportation costs. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your purchases into one order. We cannot group two separate orders and you will have to pay the shipping fee for each of them.
Packages are oversized and protected.
Interlogistics is an international transport service dedicated to e-commerce professionals.
A selection of carriers with the highest quality of service: Interlogistics
To track your shipments/deliveries, please contact your order's e-commerce site directly (or on firstname.lastname@example.org which will redirect you to your seller site).
Living better - High quality - Brand Specialist
Expert in the sale of contemporary equipment, furniture and objects for the home, garden and well-being.